Refund and Returns Policy
At MaxTechSupportt, we strive for your complete satisfaction. If you are not entirely happy with your purchase, we offer a straightforward return policy that allows you to return your items within 30 days of receiving your order.
Eligibility for Returns:
To qualify for a return, please ensure the following conditions are met:
- Unworn Condition: Items must be unworn, unused, and in the same condition that you received them.
- Original Packaging: All original packaging, tags, and accessories must be included. Items that show signs of wear or are not in their original packaging will not be accepted.
- Non-Returnable Items: Certain items such as clearance or final sale products may not be eligible for return. These items will be clearly marked on our website.
How to Initiate a Return:
- Contact Us: Reach out to our customer service team at [your email] within the return period to request a return authorization. Please provide your order number and reason for the return.
- Receive Instructions: Once approved, you will receive detailed instructions and a return shipping address.
- Pack Your Item: Securely package the item, including a copy of your order confirmation or receipt to help us identify your return.
- Return Shipping: Ship the package using a traceable shipping method. Please note that return shipping costs are the responsibility of the customer, and we recommend purchasing shipping insurance for items valued over $75.
Refund Process:
Upon receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days, and the amount will be credited back to your original payment method. Please note that depending on your bank or credit card company, it may take additional time for the refund to reflect in your account.